Privacy Policy.

When you request a transfer or private tour, we may collect your name, email address, phone number, pickup and drop-off details, travel date, arrival information, passenger details, luggage information and any notes you choose to share.

We use your information to prepare quotes, confirm availability, organize your transfer, communicate pickup details, provide customer support and keep a clear record of requests.

If online payment is enabled, payment processing may be handled by a third-party payment provider. BlueLaneCrete does not store full card details on this website.

We only share the information needed to complete your service, such as route and contact details with the assigned driver or operational partner. We do not sell personal information.

We keep booking and communication records only for as long as needed for service delivery, customer support, accounting, legal or operational requirements.

You may request access, correction or deletion of your personal information by contacting us. Some records may need to be kept where required by law or legitimate business obligations.

The website may use essential cookies and analytics tools to understand performance, improve the booking experience and keep the site secure.

We may update this policy when the website, booking process or legal requirements change. The latest version will always be available on this page.